Employeeship is what it takes to be a good employee. When the individual makes a whole-hearted and goal-oriented effort within the three success areas of the company, a special kind of personal commitment is demonstrated.
Employeeship is a deep commitment of the individual towards the three success areas of the company: productivity, relations and quality. When all employees are actively involved in the company’s quest for excellence within these three areas, the company has a special culture, which Claus Møller calls EMPLOYEESHIP.
Claus Møller developed a General Business Excellence model for creating excellence organisations, including an Employeeship culture with 11 Employeeship factors.
The following three factors are essential:
Committed employees bring their hearts to work. They are double baggers. They are just as committed at work as they are when they have guests in their home on a Saturday evening.
Responsible employees take responsibility for the results of their own work and that of their team and organisation. They do not blame others for their failures. They consider responsibility something positive, not a burden which should be avoided.
Loyal employees are proud of being employed. They speak positively about the organisation and its people. They criticise constructively – but only inside the organisation. They defend the organisation against attacks from outside.
People displaying Employeeship take the initiative to remove obstacles, improve the situation, find new ways and break new ground.
Productive people spend their time on what matters most. They add value to the organisation. They do not waste time, money or other resources. They produce results that justify the cost of their employment.
People who are emotionally and socially competent enjoy good relationships with others. They are aware of their own emotions and can manage them, they can motivate themselves and they can recognise emotions in others. They have good social skills (people skills).
Quality people treat their colleagues in the organisation as valued customers. They keep their promises. They check the quality of their own work. They demand quality from others.
Professionally competent people know their job. They continuously grow. They adopt new practices. They upgrade their knowledge and improve their skills.
Flexible people can and will change. They are willing to work across traditional boundaries. They adapt to new demands. They expect the unexpected. They are willing to work with new things and change roles when needed.
People with implementation skills complete the things they have started. They are able to translate ideas and thoughts into action. They are able to focus their energy on the things that need to be done to complete the task.
Energetic people have a positive approach to life. They can energise themselves and others. Their humour inspires others. They make the best of any situation. They can mobilise extra energy when needed.